There are many things you can buy at Costco. The company has been around since 1976, and they have since built a reputation as a great one-stop shop where members can avail themselves of discount prices on bulk purchases.
And one of the many items you can buy at Costco is glasses. Costco currently stocks both prescription and non-prescription glasses which you can get through the Costco Vision Center. On top of that, you can even book and set an appointment for an eye check-up at any Costco Vision Center.
Aside from its wide array of products, Costco is also very popular for its flexible return policy and 100% customer satisfaction guarantee.
But does this guarantee extend all the way to their prescription and non-prescription glasses?
In this article, we’re going to find out.
We’ve done all the research on returning glasses to Costco and compiled it in this comprehensive guide. And by the end, you’ll have a crystal clear idea of which glasses you can return to Costco and how you can do that.
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What Is The Costco Prescription Glasses Return Policy?
As of 2023, Costco prescription glasses are non-refundable or returnable. Since prescription glasses are a custom item, Costco will not be able to resell them if they are returned. With that said, you may have your glasses exchanged if the lenses are of the wrong grade or prescription.
While you cannot return prescription glasses or sunglasses to Costo, you may potentially return contact lenses purchased at Costco Optical. However, the contact lenses have to be unopened and unused for them to be eligible for return.
Is There A Costco Optical Warranty?
Costco currently doesn’t offer a warranty with its prescription glasses, frames, and lenses. Unlike electronics where customers can buy a SquareTrade warranty to extend the warranty on their purchase, customers don’t have the option of purchasing an extended warranty on glasses, frames, and lenses.
So, if you buy glasses at Costco, keep in mind that there is no coverage for damage such as scratches and cracks on the glasses. With that in mind, customers are encouraged to take care of and maintain their glasses from Costco properly to get their full money’s worth.
Can You Return Glasses To Costco?
While you can’t return sunglasses and prescription glasses to Costco, you may return certain non-prescription glasses. Any non-prescription glasses at Costco, including reading glasses and sun protection glasses, are covered by their 100% satisfaction guarantee.
So, if you aren’t happy with your non-prescription glasses for any reason, you may return them to Costco and receive a full refund. Under the flexible Costco return policy, customers may return items that they are unsatisfied with at any time.
However, keep in mind that this only applies to their non-prescription glasses. Any pair of glasses or sunglasses purchased at Costco with a prescription aren’t eligible for return. Even if you are unsatisfied with your prescription glasses, Costco will not accept them if you try to return the item.
With that in mind, customers are highly encouraged to try out the glasses first and make sure they are the right ones for them to avoid any complications.
However, if you receive a pair of prescription glasses from Costco Optical with the wrong grade or lenses, you may bring them back to have the issue corrected.
Can Non-Members Buy Glasses At Costco?
Only Costco members can buy prescription glasses at the Costco store. One of the key characteristics of any Costco store is that they are a members-only store where only cardholders can buy items and avail themselves of discount prices. So, if you’re looking to buy glasses at Costco, you need to make sure you bring your prescription and membership card.
With that said, membership cardholders may purchase glasses for non-members. All they have to do is bring the prescription and their card with them to the Costco optical center and purchase glasses as if they were buying themselves a pair.
Do note that since Costco accepts optical insurance, this is for members only. In other words, you can buy prescription glasses using optical insurance for somebody else.
While only members may purchase glasses, you don’t have to be a member to schedule an eye exam. The Costco Optical Center is one of the rare areas of Costco that doesn’t require membership for its services.
Costco Optical Centers are usually competitively priced compared to other clinics in the area. However, you have to make sure that your local Costco has an Optical Center before trying to schedule an exam.
So, if you plan on going to Costco for an eye exam, make sure to contact the local store first to inquire. From there, you can call the Optical Center and schedule an appointment at your nearest convenience.
What Glasses Can I Buy At Costco?
You can buy a wide array of different glasses and frames at your local Costco. The store regularly stocks up on the most popular brands such as Ray-Ban, Bebe, Bottega, and even designer brands such as Burberry and Fendi.
If you’re looking to save money without sacrificing the quality of the glasses, you may also consider the Kirkland Signature glasses. Kirkland is a Costco-owned brand known for providing customers with high-quality products at lower prices than the competition.
Conclusion – What Is The Costco Eyeglasses Return Policy?
When buying prescription glasses at Costco, make sure that you’re buying the right model. This is because prescription glasses and sunglasses at Costco don’t fall under their 100% satisfaction guarantee. Remember, these are personalized items.
So, if ever you are unsatisfied with your Costco prescription glasses and you’ve already made the purchase, keep in mind that these cannot be returned. However, non-prescription glasses and unopened contact lenses are eligible for return. For unopened contact lenses, you have up to 5 years to return them.
For non-prescription glasses, these fall under the 100% customer satisfaction guarantee, so customers can return them at any time for any reason.
