Costco Jewelry Return Policy [Gold, Diamond, Rings & More]

What is Costco's return policy for jewelry such as diamonds, rings and earrings? Here's everything you need to know about the jewelry return policy.

Aside from groceries, furniture, and electronics, many Costco members also go to Costco to do their jewelry shopping.

Costco is known to have a wide selection of products on display and that is certainly the case when it comes to jewelry. At Costco, you can find gold and silver rings, necklaces, earrings, and much more.

But, what happens if you come to the realization that you don’t particularly like the jewelry that you bought? Can you return it and how would that work?

After some research, I have found an answer to all of the questions you may have in terms of returning jewelry to Costco – be it an engagement ring or a necklace that you received as a present.

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Costco Jewelry Return Policy In 2023

Costco store 1

As of 2023, you can return jewelry products like rings, necklaces, earrings, and bracelets up to 90 days after purchase. It doesn’t matter whether you picked up the product in-store or had it ordered online from the Costco website.

Do note that the return policy for gold and diamond jewelry over 1.00 carat is slightly different. You will have to bring along the IGI and GIA paperwork in order for the Costco staff to authenticate the jewelry.

If you’d like to find out how to initiate a return for your jewelry or discover more about the full Costco jewelry return policy, continue reading.

How Long After Purchase Can I Return Jewelry To Costco?

You can return all types of jewelry to Costco within 90 days of purchase. This means that you have roughly three months to think about the purchase and whether or not you’d like it returned before actually returning it to a Costco location.

Admittedly, the timeframe to return your purchase is slightly longer than other retailers. However, this policy is in place for all types of products sold at Costco – not just jewelry items.

If you are over the 90-day period and would still like to return an item to Costco,  it would be best to speak with the Costco customer service department about your specific situation. It is possible that they may issue you a full or partial refund even if it has been over 90 days since the purchase date.

In some cases, if you’d like a refund after the 90-day period and you have a legitimate reason why then they might give you a full refund on a Costco cash card.

What Jewelry Items Can Be Returned To Costco?

Costco store

As of 2023, Costco accepts rings, bracelets, necklaces, earrings, and most other types of jewelry that have been purchased from the retailer. From our research, we concluded that it doesn’t matter whether you’ve bought a pure gold piece or one with diamonds.

Despite their lenient policy on jewelry returns, Costco still has some rules in place that must be obeyed. For example, if you purchase a ring – be it golden, diamond, or a mix of both, if it’s over 1 carat, the process is a little bit more complicated.

This is because Costco gives out GIA and IGI reports for jewelry pieces over 1 carat. And to return such jewelry pieces, you must bring these reports with you so that the Costco employees can authenticate the purchase and the legitimacy of the jewelry items you want to return.

How Do You Return Jewelry To Costco Online?

Costco allows returns on all types of products purchased through the website within 90 days of purchase.

All you have to do is visit and click on “return” in order to complete your product return request.

From there, you can choose the type of product you’d like to return and how you want to receive your refund. For example, if you paid via Apple Pay, your refund will be issued back through Apple Pay.

Then, you just need to arrange the collection.

How Do You Return Jewelry To Costco In-Store?

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Returning jewelry back to Costco in-store is a pretty straightforward process. Firstly, make sure that your item is eligible for return. If it has been over 90 days, it’s likely that Costco won’t accept the item as it is over their return period as per the return policy.

If that doesn’t apply to you, then package the jewelry in its original package, bring along the purchase receipt with all the other documentation (if applicable), and head over to your nearest Costco.

Can I Return Jewelry To Costco Without A Receipt?

All Costco locations will accept jewelry returns without a receipt. This is because you can just give your membership number in-store and the employees at Costco can check and verify your purchase.

However, this will only be the case if you initiate the return within 90 days of purchase.

If you received the jewelry as a gift, you can’t return the item to Costco yourself. You must get the original buyer to return the item for you and just give you the money or take the refund in the form of a Costco cash card.

Does Costco Accept Returns Of Damaged Jewelry?

Costco Store

It depends. Was the jewelry damaged by you after the purchase or did you receive the jewelry damaged? If it’s the latter, then you’re fully entitled to a full refund. In case you damaged the jewelry yourself, you’ll have to go into the store and speak with the manager.

Before you do so, make sure to bring all documentation with you such as GIA and IGI reports in case the purchase was of jewelry over 1 carat.

Worst case scenario is that you don’t get a refund and are recommended a jeweler who can repair the item at your own expense. For that reason, Costco always recommends that you take out an insurance policy so that you’re covered.

When Will I Get My Jewelry Refund?

If you’re returning an item in-store that is under 1.00 carat, you will get your refund there and then. In case you’re having the item collected from your home, then the refund can take a couple of days and as soon as the item is inspected by the Costco employees, you will get your money issued back to your original payment method.

Now, if you’re returning a piece of jewelry over 1.00 carat, Costco will take its time to verify everything. This usually takes 5 days. If everything with the jewelry is fine, you will get your money back.

How Do Jewelry Returns For Non-Members?

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Like most other subscription-based retailers, the return policy for non-members is slightly different.

If you receive the jewelry as a gift, for example, the only person who can return the item is the person that bought it as it will be traced back to their membership purchase history.

It doesn’t matter if the item was purchased from the Costco website or in-store – the same policy remains.

How Do Jewelry Returns Work For Gifts?

If you receive jewelry as a gift from Costco, but want to return it, the only person who can return the item is the person that actually bought it.

This is because they would have received a purchase history for which they are entitled to request a refund if needed.

For this reason, Costco does not recommend buying jewelry as gifts unless you’re 100% confident that the person won’t want to exercise their right to return it.

Can I Return Jewelry Bought From A Costco Outside The United States?

Costco exterior

Unfortunately, you can’t return any jewelry that has been bought from a Costco warehouse overseas. This applies to Canada, the United Kingdom, and virtually any other country that has a Costco warehouse.

The reason for that is because Costco uses different distributors in each country so there is no way to coordinate the returns.

Conclusion – What Is The Costco Return Policy On Jewelry?

As of 2023, you can return any jewelry item to Costco as long as the return is initiated up to 90 days after purchase. For gold and diamond jewelry that is more than 1 carat, you need to bring in the relevant papers that were given to you when you purchased the piece.

That way, Costco employees can verify the purchase and give you a refund. If you cannot provide the proof, you will not be eligible for a refund.

It’s also worth mentioning that the only person who can return the jewelry is the original buyer.

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Arthur Beringer

Arthur graduated in 2002 with a Master's in Business Administration from LSU Alexandria. After working in the retail industry for almost 20 years, he decided to quit and write full-time to help readers who are searching online for consumer-related answers.