Walmart has an incredibly wide customer base. With over 240 million weekly customers going into Walmart Supercenters around the country, they need to satisfy many different people.
And one of the reasons customers remain satisfied with the Walmart shopping experience is their flexible returns policy. Yes, on top of Walmart’s wide array of products and competitive prices, customers may also return a variety of products with or without the box or receipt as long as it falls within the 90-day return window.
However, a lot of customers don’t know that this only applies to select items.
While most of the items at Walmart fall under this return policy, there are more than a few product categories at Walmart that don’t fall under this policy. And in this article, we’ll be finding out what they are.
Keep reading to learn more about the Walmart return policy, what items fall under it, and more importantly, what items you may not be allowed to return to Walmart.
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What Can You Return To Walmart?
Under Walmart’s return policy, customers may return most items to the store within a 30, 60, or 90-day window depending on the product. This includes certain electronics, clothes, and other items at Walmart stores.
Customers who return items with the original receipt are eligible for full refunds through the same payment method they used on the original purchase. For returns without the receipt, customers may still process the return, but they may only receive store credit.
You may also return some items to Walmart without or with an opened box. For a full guide on that, check out this article.
While most products fall under the Walmart return policy, this is not without exceptions. For a brief rundown, Walmart will not accept returns for gift cards, alcohol, tobacco, perishable items, DVDs and video games, gas-powered products like go-karts, and certain sanitary products.
On top of that, there are also certain niche products that you can’t return to Walmart. These include BB guns, breast pumps, diabetic supplies, WIC items, feminine supplies, toiletries, and blood tests.
Here are other common items that customers wonder whether or not they can return to Walmart after purchasing.
Can You Return Medicine To Walmart?
There are both state and federal regulations in place to prevent drug stores and pharmacies from receiving returns of prescription medication. If you purchased medicines at Walmart under a prescription, Walmart will not process or accept any of these returns as part of their policy and to abide by the relevant regulations.
Deodorant is a personal hygiene product. And according to Walmart’s return policy, they do not accept returns on personal hygiene products. So, if you purchased your deodorant at Walmart, they may reject your return because of this reason.
Yes, however, it has to meet certain requirements. While most Walmart locations will accept pillow returns, they have to be in the original packaging and be in good condition. If the pillows don’t meet these criteria, Walmart may reject the return.
Walmart’s return policy excludes ammunition. So, if you purchased ammo at Walmart, you will not be able to return it, whether or not it has been used.
How To Return Items To Walmart
To return items in-store at Walmart, all you have to do is head to the customer service desk. From there, an associate will guide you through the entire process.
Generally, Walmart requires all returns to be in good condition and be returned within the 90-day returns window. Additionally, if you’re looking for a full refund on your return, you need to bring the original receipt with you. If you don’t have the original receipt, you may only receive store credit for your return.
On top of that, the items you have to return have to fall under the Walmart return policy. So, you cannot return any products in the following categories;
- Health & beauty products
- Home cleaning supplies
- Pharmacy Items
- Laundry Soap
- Paper Items
- Certain clothing items
There are a lot of products you can return to Walmart. In fact, their generous returns policy covers most of the products you will find on Walmart shelves and on the Walmart website.
However, there are certain products such as perishables, health and beatuy products, and pharmacy items that Walmart will not accept if you plan on returning them.
Before returning anything to Walmart, it’s best to read up on their return policy to confirm whether or not they will accepts your return.