There are times when you may want to return an item you bought to Walmart. After all, you may change your mind on a certain product, realize you don’t like it, or the product could be defective from the get-go.
And since Walmart is known for its fairly generous returns policy, you may be wondering if you have to go to the same Walmart where you purchased the item to make the return.
Walmart has a 90-day return policy for almost all of its products. But sometimes, the hassle of going to the same Walmart can stop you from going there to make the return.
So, in this article, we’ll be figuring out whether or not you actually have to go to the same Walmart to make a return, how you can return items to a different Walmart store, and whether or not you need to bring the receipt when doing this.
Read on to learn more.
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You do not have to go to the same Walmart that you bought the product to make a return. If you purchased something at Walmart that you wish to return, you can head to any other Walmart location and they will likely accept your return.
Walmart’s return policy states that as long as you have the original product and receipt, you are eligible for a full refund. If you don’t have the receipt, you may still make the return, but you can only receive store credit in exchange.
How To Make A Walmart Return To Different Store
To return an item to a different Walmart, the process remains relatively the same as returning it to the same Walmart location. To do this, all you need to bring is the original receipt, the product itself, and if you used a credit or debit card to pay, the card you used to pay for the product.
From there, you can head to any Walmart customer service desk and express your wish to return an item. At the customer service desk, a Walmart associate will assist you throughout the entire process, and explain everything you need to do to make the return.
Walmart will usually approve your return if you meet all the requirements. However, you are only eligible to receive a full refund if you present the original receipt when making a return. Walmart associates use the receipt to confirm that you bought the products at Walmart.
If you don’t have the receipt, they may still accept the return, but you won’t receive a full refund. Instead, you will receive store credit equivalent to the original price of the product.
When receiving a full refund, Walmart will refund the cash through the same mode of payment you originally used. So, if you paid through debit or credit cards, you have to bring the card with you when making a return.
If you paid for the product in cash, then Walmart will refund you right there and then with the same amount.
Walmart even offers no-return refunds for small small items purchased through their website, which could be convenient for some customers.
Tips When Returning Items To Walmart From Another Store
The Walmart return policy states that customers can return any item from one Walmart to another Walmart location. However, some stores may be stricter with their policy to prevent people from returning items that weren’t purchased at Walmart in the first place.
So, you have to make sure you can prove that you pruchased the product at Walmart when making a return. The easiest way to do this is with the original receipt, but Walmart associates can always confirm your purchase through other means.
Additionally, the item you’re returning should be in the store’s inventory, have the UPC number, and it should have all the original accessories and packaging. And if you meet all the criteria, your return should be accepted.
If you’re looking for more information on Walmart returns such as returning an opened item or returning a product without a box, then check out our full guide here.
Walmart’s return policy is relatively simple and straightforward. As long as you have the original receipt, product, and your payment method information, you can generally return items at any Walmart location.
There are a few exceptions to this rule such as no returns on small items without packaging or if you do not have the original receipt. If you’re returning an item to a different Walmart than the one where it was purchased, make sure to bring all of the necessary documentation with you.