Walmart Cancellation Pending [How Long, Refunds & More]

Are you getting the "Cancellation pending" prompt in the Walmart website and you're not sure what that means? Here's a guide with all the answers.

Walmart has slowly been cementing a spot for itself in the e-commerce market. While they still trail behind their biggest competitor Amazon, recent trends have shown that Walmart is starting to gain on its big brother in the e-commerce market.

A big reason for this is the quick and convenient ordering process on their website. Just like any other e-commerce platform, customers can scan through products, add them to their cart, and pay for them all online. And once the order’s placed, all they have to do is wait for delivery.

But if you’re one of the unlucky few, there’s a chance that you encountered the “Order Cancellation Pending” prompt on the website. Most of the time, this only pops up when the customer actually cancels the order. However, as reported by other customers, sometimes it can happen on its own, leaving them without the product that they ordered online.

So, if you’re trying to cancel an order on the Walmart website or the notification popped up unexpectedly, you’ve come to the right place.

In this article, we’re explaining everything you need to know about Walmart cancellation pending, how long it will take for them to cancel your order, and why Walmart canceled your order in the first place.

Read on to learn more.

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What Does Walmart Order Cancellation Mean?

Does Walmart Price Match Their Online Prices

In most instances, if you receive this notification when ordering on the Walmart website, it usually means you canceled the order yourself.

The Walmart website makes it easy for people to cancel their orders and receive a full refund. However, at times, you may notice this notification pop up even if you didn’t cancel the order.

In this case, Walmart likely canceled your order. This could be for a multitude of reasons, which we’ll get into in the next section.

Why Did Walmart Cancel My Order?

The main reason Walmart cancels customer orders on their website is that the product is out of stock.

Usually, Walmart will put in all the effort necessary to make sure that all items are in stock at all times. However, considering the sheer number of products in their inventory, it’s unavoidable that an item will be out of stock from time to time.

But what are the other reasons Walmart canceled my order?

Another reason Walmart may be canceling your order is that you ordered too much. If they only have a certain number of products in stock and you order a number greater than the stock, they will cancel your order.

Additionally, Walmart may also cancel your order because of mistakes on their end. While you can generally rely on the algorithms and codes developed by experts, there are times where the Walmart website might mess up. This could be in the form of a wrong price listing, mislisted items, and a number of other reasons.

How Long Does Walmart Take To Cancel An Order?

Walmart Pre Order Policy

Typically, Walmart cancellations will be fully processed within a week and you will receive a full refund. While Walmart does refund customers after cancellation, the time it takes for the funds to arrive at your account make take some time, depending on your bank.

Some banks work slower than others, so give it some time for the refund to be reflected in your account before contacting Walmart or filing a complaint.

What To Do If Walmart Cancels Your Order

If you see the Walmart cancellation pending notification and you actually want to cancel your order, you don’t have to do much. Walmart will eventually process the cancellation and send the funds back to your account.

But sadly, if Walmart canceled your order because of the other reasons stated above, it cannot be taken back. All Walmart cancellations are final, so there is no way to appeal the cancelation or fix the order. Instead, the only choice for most customers is to wait for the refund to come and order the item again.

If your order was canceled because an order was out of stock, all you have to do is wait for it to be in stock again and order. It takes some time for products to get restocked, but by the time your refund arrives, the item will likely be in stock again.

And if your item was canceled because of a listing error, the only solution is to wait for Walmart to correct the error. This can take time, depending on the error and how fast the developers work. But once the error is fixed, you can simply order the product again and wait for the delivery.

Will I Get A Refund For A Cancelled Walmart Order?

How To Cancel A Walmart Order

Yes, if you cancel an order on the Walmart website, you are entitled to a full refund.

Whether you were the one who canceled it or the order was canceled for you, you can expect to receive a full refund within a week. However, keep in mind that some banks work slow, so it might take a bit longer for the funds to be reflected depending on your bank.


If you’re wondering why your order got canceled on the Walmart website, there are many reasons this can happen.

However, one of the most common reasons is that you canceled the order yourself. Other times, it could be because of an error on Walmart’s end or because the item is low on stock.

Once an order is canceled, it can be undone. So, you have to wait for the product to be in stock again or for the errors to be fixed before you can place the order again.

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Arthur Beringer

Arthur graduated in 2002 with a Master's in Business Administration from LSU Alexandria. After working in the retail industry for almost 20 years, he decided to quit and write full-time to help readers who are searching online for consumer-related answers.