Walmart Jewelry Return Policy [With Or Without Receipt & More]

Have you bought jewelry and want to return it? Can you return Walmart jewelry without receipt? Here's a short guide with all the answers.

While it isn’t Walmart’s specialty, you can find a variety of jewelry in their stores and websites. In fact, they even have some Pandora items, which is currently the world’s largest jewelry manufacturer.

But naturally, there are times where you may want or need to return jewelry that you bought at Walmart.

At times, people’s tastes and minds may change on a certain piece of jewelry or there might be some unnoticed damage on the piece. And since jewelry usually costs a fair amount of money, getting stuck with a piece of jewelry that’s broken or not suited to your tastes can be a huge hassle.

So, here’s a quick guide to the Walmart return policy for jewelry. We dive into how to return the jewelry, what you need to bring, and whether or not you can return specific pieces of jewelry bought at Walmart.

Read on to learn more.

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Can You Return Jewelry At Walmart?

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Yes, for their jewelry return policy, Walmart puts their jewelry under the same 90-day window as most of the other items at their shop. The jewelry included under this policy are earrings, rings, necklaces, watches, pendants, and more.

When returning jewelry at Walmart, you can send the jewelry back to Walmart via mail or return it in-store if it costs less than $300. But for jewelry pieces from $300 and up, you can only return them through the mail.

How To Return Jewelry At Walmart

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If you plan on returning jewelry at Walmart, there are a couple of things to remember. First off, how much was the piece?

The price of the piece will determine if you can return it in-store or if you have to send it through the mail. Additionally, you also have to make sure to provide the proper requirements for returning Walmart jewelry which includes the original receipt and packaging.

Here’s a quick, step-by-step guide to returning jewelry at Walmart.

Walmart Jewelry Return Policy With Receipt

If you have the original receipt and packaging of your jewelry, all you need to return the product is a government-issued photo ID.

When returning the item in-store, which you can only do for items less than $300, you can simply bring it to the store in the packaging and go to the customer service desk to process the return.

When returning in-store, you also have to bring the exact same credit or debit card you used for the payment. However, if you paid with cash, you don’t need to do this.

However, if you choose to return the item via mail, the process is different.

You start the returns process by heading over to the Walmart returns website. From there, you can put in all the necessary information about your purchase and follow the instructions.

After following all the instructions, you will be sent a label that you can print out. From there, you need to print the label and attach it to the packaging of the jewelry when mailing it out.

Once Walmart receives the package, you will be sent a full refund through the payment method of your choosing.

Walmart Jewelry Return Policy Without Receipt

It is possible to return jewelry at Walmart without a receipt. However, the item has to go through a refund verification process beforehand.

When returning jewelry without a receipt at Walmart, you still need to bring all the requirements like a government-issued ID to confirm and verify your personal information.

If you made the original purchase with a credit or debit card, Walmart can track down your purchase to verify it. Once verified, the store can accept your return, so if you paid with your card, you don’t necessarily need a receipt for returning the jewelry.

Walmart can also verify the refund through the email address and other contact information given at the time of purchase.

However, if you’re returning an item without a receipt at Walmart, you will only receive store credit and won’t receive a full cash refund.

For more information, check out this complete guide of the returns process at Walmart if you don’t have a receipt.

Can I Return Damaged Jewelry To Walmart?

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If you receive damaged jewelry from Walmart or the Walmart website, you can return it and receive a full refund within a 90-day period.

Damaged jewelry falls under the same returns policy as other jewelry wherein purchases above $300 can only be returned through the mail.

However, keep in mind that this is only for jewelry purchased from Walmart.

For jewelry purchased from Walmart online marketplace sellers, you only have a 14-day return window to return your purchase to receive a full refund.


Walmart store exterior

Any customer who purchased jewelry at Walmart is eligible to return the product and receive a full refund as long as it’s returned within 90 days of the original purchase.

When returning jewelry to Walmart, you will need an official receipt and government ID to receive a full cash refund. If you don’t have a receipt, you will only receive store credit.

You can process your returns in-store (if the original purchase was below $300) or online through the Walmart returns website.

If the jewelry’s original cost was above $300, you can only send it back and return the item through the mail.

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Arthur Beringer

Arthur graduated in 2002 with a Master's in Business Administration from LSU Alexandria. After working in the retail industry for almost 20 years, he decided to quit and write full-time to help readers who are searching online for consumer-related answers.