Walmart Return Policy Without Receipt (Simple Guide)

Can you return items to Walmart without a receipt? Is it even possible after 90 days? Here's a simple guide about Walmart's return policy without receipt.

Walmart accepts almost any return if you have the receipt and the original packaging, but can you return an item without a receipt?

The short answer is yes.

The return policy of Walmart allows you to return items without a receipt, but an extra step of verification is required to ensure you have in fact bought your item from Walmart. There are also a few exceptions that you can’t return without a receipt.

Read on to find out more about Walmart’s non-receipt returns.

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The Process Of Walmart’s Non-receipt Returns

Can I return an item to Walmart without a receipt?

Yes, you can return almost any item within the specified return period, even without a receipt at Walmart.

Below you can find out how to return an item without a receipt at Walmart;

How To Return An Item Without A Receipt At Walmart

To start the return process at Walmart, you can head onto the Walmart app or website and return your unwanted item. The return can be done by either mailing it to the store or by going to the physical store.

Since you do not have a receipt, the first step in confirming your purchase will be made by the Walmart employees.

Walmart agents will look up the debit or credit card with which you made the purchase. If you made the purchase online, they will use your phone number or email address instead.

As a refund verification procedure, you will be asked to present a government-issued photo ID. This information is used to authorize the non-receipt return.

When the verification process is validated, you can choose to get an exchange or a full refund.

Exceptions To Walmart’s Non-receipt Returns


If you lost your item’s receipt but still want to return it, you can do that by following the steps detailed above. However, not all items are eligible for a non-receipt return.

Some items require a receipt and usually have a short return period. Examples of these items could be wireless phones, consumer electronics, prescription glasses, unopened tobacco and alcohol products.

Besides these receipt-required items, there are some items that Walmart doesn’t return, whether you have the receipt or not. These items include firearms, ammunition, and prescription medications and devices.

Walmart’s Non-receipt Refunds

When the verification process is validated, you are eligible for a refund without a receipt.

Items less than $10 can be refunded in cash immediately, while items that are worth more than $10 are refunded as a store credit or to your debit/credit card.

Refunds to your debit or credit card can take up to 10 business days to arrive in your balance.

Walmart’s Non-receipt Exchanges

Almost all items that are eligible for a refund are also eligible for an exchange without a receipt. However, there are a few exceptions here too.

Funeral products are non-refundable and can only be exchanged within 90 days.

Similarly, opened or used items can only be exchanged for a similar item. These include unlocked wireless phones, air mattresses, and durable medical equipment.

Final Word

Walmart’s return policy makes it relatively easy to make an item return without a receipt.

To return an item to Walmart without a receipt, simply start the return process as you normally would, provide the payment details, and present a valid photo ID.

Keep in mind that Walmart, just like any other store, reserves the right to accept or refuse the refund verification process and thus the return.

So always keep your receipt to avoid possible complications.

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Arthur Beringer

Arthur graduated in 2002 with a Master's in Business Administration from LSU Alexandria. After working in the retail industry for almost 20 years, he decided to quit and write full-time to help readers who are searching online for consumer-related answers.