What Time Does Walmart Service Desk Close? (Simple Guide)

What are Walmart's customer service hours? What about Walmart service desk hours? Here are all the answers you need.

Walmart service desk is where you go when you have any inquiries or wish to return or swap out an unsatisfactory or defective item.

However, to avoid disappointment when turning up at a service desk at Walmart, it is a good idea to check out the working hours of your local Walmart service desk, so you don’t turn up outside of their normal working hours.

This is because the opening hours vary from one store to another.

In this article, we have done the research to help you figure out when your local Walmart service desk closes and other things you might want to know.

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What Time Does Customer Service Close at Walmart?

Generally, Walmart customer service hours are the same as the opening times at your local Walmart.

Walmart Service desks are open from 8 AM to 10 PM to respond to any product queries and take care of all returns and exchanges, even returns without a receipt.

While they typically open from Monday to Sunday, some service desks close as early as 6 PM on Sundays.

When the Walmart service desk is closed, you might find other associates to address any inquiries. However, it’s always best to check the working hours for each service desk.

What Time Does Walmart Customer Service Close on Holidays?

Walmart Store 1

Walmart stores are typically open all year round except on Christmas. Therefore, Walmart service desks are not available on Christmas Day either.

On Christmas Eve, the service desk opens at regular hours and closes at 6 PM.

How to Know Your Local Walmart Service Desk Hours?

There are several ways you can check your local Walmart service desk working hours.

The easiest way most accurate way is to give Walmart a call at 1-800-925-6278. The customer service team will provide all the information you need about your local store.

Another great option is to chat with Walmart. Walmart’s live chat service allows you to contact an agent directly who’ll be able to give you the exact working hours of your local Walmart store’s service desk.

Lastly, you can use Walmart’s Store Finder. Using this service, you will be able to enter your location, state city, or ZIP code, and find a list of all the Walmart stores near you.

On each store’s page, you’ll find the working hours of your local Walmart as well as the available services. You will also be able to find their contact information for any inquiries.

What If the Walmart Service Desk Is closed?

If you found the customer service desk closed, there are some alternatives to try depending on your situation.

If you have a product or general inquiry, calling customer service or contacting them via the live chat option will be just as helpful as the service desk. You might also find Walmart service associates or agents on social media.

However, if you need to make a return or an exchange, you might need to find another associate to help you out.


Generally, Walmart service desks close at 10 PM every day of the week. However, some stores might have a different closing time on Sundays.

So before heading to your local Walmart,  check your local Walmart store’s working hours before heading over to the service desk to avoid disappointment. You can do that by calling or messaging Walmart customer service.

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Arthur Beringer

Arthur graduated in 2002 with a Master's in Business Administration from LSU Alexandria. After working in the retail industry for almost 20 years, he decided to quit and write full-time to help readers who are searching online for consumer-related answers.