Walmart Tent Return Policy [How To Return, Refund & More]

If the tent you bought just isn't the right one, then can you return it to Walmart? Here's what we've found about Walmart tent return policy.

There are many important tools and equipment for camping. However, none of them is as important as the tent that serves your shelter and protection from the environment when our in the wilderness.

And if there’s a local Walmart near you or the campsite you plan on visiting, you can buy a wide array of different tents at their stores. Walmart stocks a bunch of different tent styles and brands designed for any type of camping trip.

But you may be wondering if I buy a tent at Walmart, can I return it?

Walmart is known for a very generous and flexible returns policy, but does this apply to their tents as well?

We’re here to answer these exact questions. We take a look at whether or not Walmart accepts tent returns, their exact return policy on tents, and get into the process of how you can return a tent at Walmart.

Read on to learn more.

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Can You Return A Tent To Walmart?

Walmart California

You can return a tent that you purchased at Walmart, granted it meets a specific set of requirements.

First, you have to return the tent within 90 days of the original purchase. If you purchased the tent in-store, that applies the day you buy the tent. For online purchases through Walmart.com, the window begins the day the tent arrives.

Additionally, the tent needs to be unused. It should be in the same condition it was when you bought it and you need to bring the original packaging and receipt with you to be eligible for a full refund.

What’s The Walmart Return Policy On Tents?

The Walmart tent return policy is the same as its general policy for many of its items. So, customers have 90-days from the original date of purchase to return the tents in the same condition that they bought them in, unused.

If you bring the original receipt and packaging with you when making the return, then it will be easier for associates to confirm your purchase. On top of that, the original receipt allows you to receive a full refund for the tent.

If you fail to bring the original receipt, you may still be eligible for a return. However, you will not be able to receive a full refund for the tent. Instead, you will only receive store credit in return.

So, we highly advise customers to keep the receipt for their Walmart purchases for at least 90 days. That way, you have enough time to decide if you’ll keep that item and if you decide to return it, you will receive a full refund through the same payment method you used on the original purchase.

Does Walmart Accept Used Tent Returns?

Tent

No, Walmart will only accept unused and undamaged tent returns. If you return your tent used or defective, then Walmart may refuse your return.

On top of that, depending on your location you may not be able to return the tent at all. For certain Walmart Supercenter locations, particularly the ones in tourist and camping destinations, they employ a strict no-return policy on their tents.

The reason for this is to prevent people from buying tents, using them for a weekend, and returning them to Walmart to receive a refund.

However, you may be able to return used tents if you can prove that it was defective or doesn’t perform as advertised. For example, if you set up a waterproof tent and discover that it isn’t waterproof and prove that to Walmart, you may be able to return the item.

If you received a defective or poorly made tent, then you may visit the Supercenter where you made the original purchase, state your grievance, and an associate will help you make the return.

How To Return A Tent To Walmart?

All Walmart returns are processed through the customer service desk. So, you wish to return a tent you purchased there, you can head to the customer service desk. Keep in mind, you don’t have to go to the same Walmart location to make a return, but it will definitely make the process easier.

From the customer service desk, you can express your concern and reason for return. Remember, unless the tent was defective before use or it doesn’t perform as advertised, Walmart will not accept used tent returns. Additionally, some locations may have a strict no-return policy if they are situated near popular tourist areas and camping grounds.

From there, the associate will have to confirm your purchase. The easiest way to do this is with the original receipt. So, if you still have the original receipt with you, we recommend bringing it with you when you return the item.

If you don’t bring the original receipt, there are other ways Walmart can confirm your purchase. However, if you don’t have the original receipt and packaging, you won’t receive a refund for your return. Instead, you will have to set for store credit when returning the tent.

Do I Need The Receipt And Original Packaging When Returning A Tent To Walmart?

Receipt

Unlike other items at Walmart which you can return without the box, you need to return tents with the original box or packaging. Failure to provide the original packaging when returning a tent may result in Walmart rejecting your return.

The original receipt, on the other hand, is not required. However, you have to make sure Walmart can confirm you made the purchase and that you’re making the return within 90 days of originally purchasing the tent.

If you fail to meet the above requirements, then you can’t make the return. Walmart doesn’t accept used tent returns, so while you may return a tent without the original receipt, you have to make sure it’s unused.

And if you’re returning a tent to Walmart, you can only receive a full refund with the original receipt. So, if you have the original receipt, you have to bring the same card you used to make the payment as you will be reimbursed through the same original payment method.

If you don’t bring the receipt, Walmart may still accept your return, however, you will only receive store credit as opposed to a full refund.

Conclusion

You can return a tent to Walmart as long as it meets certain requirements. The tent cannot be used, it has to be in the same condition you bought it in, and you have to bring the original packaging as well. Failure to meet these requirements will result in Walmart rejecting your return.

Additionally, some Walmart associates claim that Supercenters close to tourist areas and camping grounds have a no-return policy on tents. So, make sure to check with the Walmart if they will accept returns before you go ahead and buy one.

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Arthur Beringer

Arthur graduated in 2002 with a Master's in Business Administration from LSU Alexandria. After working in the retail industry for almost 20 years, he decided to quit and write full-time to help readers who are searching online for consumer-related answers.