Customers can find a bunch of different products at Walmart. When shopping at Walmart, customers are faced with a variety of choices for groceries, produce, and even electronics like TVs.
On top of that, Walmart is known to offer these products at fairly competitive prices, which explains why over 240 million customers visited Walmart weekly in 2021.
But if you buy a TV at Walmart, you want to make it protected. After all, there are times when customers receive defective products or TVs that have a bunch of issues after just a couple of weeks of use. And since TVs are expensive, getting one serviced will also likely cost you a few bucks.
So, do Walmart TVs come with a warranty?
When you purchase a TV at Walmart, it doesn’t automatically come with a warranty. Instead, you have to buy an additional warranty when purchasing the TV to protect your new device.
In this article, we’ll dive deeper into the Walmart TV warranty, what it covers, how much it costs, and how you can make a warranty claim if ever you encounter trouble with your new TV.
Read on to learn more.
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As mentioned earlier, a TV warranty is an optional add-on whenever a customer buys a TV at Walmart. These warranties cover both TVs purchased in Walmart stores and on the Walmart website.
Walmart offers two different warranty plans, one that covers the TV for two years and one that covers the TV for five years. You can buy Walmart TV warranties with both new and refurbished TVs, and these warranties are processed either through Allstate or Asurion.
Walmart TV warranties are processed by two different companies. For warranties purchased before 2018, they are covered by Asurion, and warranties purchased after 2018 are covered by Allstate. With that said, both companies offer the same protection on your TVs.
Regardless of whether you have an Allstate or Asurion warranty, you can expect the plan to cover the following issues;
- Broken or faulty screens
- Speaker failure
- Remote failure
- The TV not turning on
These specific issues aren’t mentioned in the plans. However, the plan states that all mechanical and electrical failures from normal use are covered by the plans. So, as long as the issue arose from regular use and you didn’t abuse or drop the TV, it will likely be covered by the plan.
Along the same lines, if someone punches the TV, drops it, or if it gets stolen, the warranty won’t cover these issues.
Examples of issues covered by the warranty are the TV suddenly not turning on after working fine the previous day, the speakers not working, or if the screen isn’t displaying the image properly.
You can purchase a Walmart TV protection plan for just about any television purchased on their store or website. This includes 4K TVs, Smart TVs, some refurbished televisions, and almost all brands at the Walmart stores.
However, keep in mind that not all refurbished TVs are eligible for warranties and there may be some brand new TVs that don’t qualify for the warranty as well. To check if the TV you want to purchase falls under the Walmart warranty, you can head to the website and visit the specific product’s page.
For TVs eligible for a warranty plan, you will see the option available under “add-on services”. If this option isn’t present, then that means that the TV doesn’t have a warranty option.
Additionally, some models at Walmart may be eligible for different warranty lengths such as 2-year and 5-year plans. With that said, keep in mind that the longer the warranty, the more it will cost you.
Typically, Walmart TV protection plans can cost you anywhere between $10-$32, with the most expensive plans lasting the longest. Again, the cost of the warranty plan largely depends on the brand, make, model, and year of the TV.
On top of that, whether you buy a brand new or refurbished TV will also dictate the cost of the warranty plan.
Generally, the more expensive the TV, the more expensive the warranty options. In fact, there are some warranty plans available for the more-expensive TVs that can cost you almost as much as a smaller television.
If you’re buying a new TV at Walmart, the typical cost of a 2-year warranty plan for TVs between $13 and $199 is around $13. For TVs that cost between $150 and $199.99, the cost goes up to $20.
This pattern repeats itself whenever the cost of the TV and the length of the warranty increases. So, if you bought a brand new TV for $999.99 at Walmart and want to purchase a 5-year warranty along with it, you can expect to pay up to $99 just for the warranty.
For refurbished TVs, the plans are generally cheaper, and they only offer 3-year terms for most models. For these TVs, you can expect to pay between $18 and $54 for the 3-year warranty plan.
And just like with the brand new TVs, the more expensive the product, the more expensive the warranty as well.
The warranty cost for TVs at Walmart can vary greatly. So, to get a more accurate picture of how much the warranty options cost, you can head to their product pages on the Walmart website.
If they are eligible for an additional warranty, this option will pop up under the “add-on services’’ tab, where you can view all the available warranty plans and their costs.
You don’t have to worry about activating the warranty when you purchase it. So, once you buy the TV, you can use it comfortably in your home knowing that you can make a warranty claim if ever an issue arises.
To make a warranty claim for a Walmart TV, the process is fairly straightforward. To start, you will need to find the original receipt of the TV. Making a warranty claim is much easier with the original receipt, so it’s best to keep it safe when you make the purchase.
From there, you need to visit the website of the agency offering the warranty. You can either visit the SquareTrade Walmart website or the the Asurion website if you purchased the TV before 2018.
All plans purchased after August 1, 2018 are processed through the SquareTrade site, while plans purchased before that date are processed on the Asurion website.
Once you’re on the website, you will be given prompts and instructions to follow that show you how to make a warranty claim. For most cases, the warranty claim will be approved in a couple of minutes.
If there are any issues with your claim, an associate will give you a call to iron it out right away.
Once the agency approves your claim, they will send a repair specialist over to your house to fix the issue. However, if the TV is beyond repair, either Allstate or Asurion will send you a replacement as soon as possible.
TVs purchased at Walmart do not come with a free warranty. Instead, customers have to purchase it on top of their TV. For brand new TVs, you can choose between 2 and 5 year warranty plans that cover all mechanical and electrical issues that stem from normal use.
For refurbished TVs, the plans cover the same issues, but the only warranty plans available last 3 years. The higher the cost of the TV, the higher the cost of the warranty plan.
Making a claim from either Asurion or Allstate is relatively easy and can be done on their website, where customers are given clear and concise instructions on how to file a warranty claim.