Walmart is always looking to improve the customer experience. This is a key part of the company’s philosophy which is seen through the large variety of products and services available at Walmart, the self-checkout counters, and more recently, the Walmart grocery pick-up service.
In recent years, Walmart has expanded into the e-commerce market. Because of this expansion, customers get a much more convenient shopping experience since they can have their orders delivered right to their door.
And if you aren’t keen on paying an extra delivery fee, a great option for you is Walmart pick-up.
When you set your order for pick-up, you will receive a notification when your order is ready at Walmart. Then, all you have to do is pick it up from the store with no delivery fee or extra charge.
But what if you got busy that day and forgot to pick up your order at Walmart?
Do you have to pay a fee? Can you drop by the next day to pick it up? Or does Walmart cancel the order?
The answer can be pretty hard to find, but that’s why we’re here. In this guide, we check out what exactly happens if you don’t pick up your Walmart order and how long the store may hold it for you.
Read on to learn more.
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What Happens If I Don’t Pick Up My Walmart Order?
If you fail to pick up your order at Walmart, the store will hold it for you for a couple of days. So, if you forget to pick it up, you can always drop by the next day or at your earliest convenience to pick it up.
This is for most products on the Walmart website. However, if you ordered groceries and scheduled them for pick up, then the process might be a bit different.
If customers fail to pick up their grocery order on the allocated day, then Walmart discards the groceries and the order is completely canceled.
So, if you ordered groceries at Walmart, make sure to pick them up at the right time so you don’t have to go through the ordering process again.
How Long Does Walmart Hold Pickup Orders?
For non-grocery orders, Walmart typically holds the package for 7 days in their stores. So, if you missed the first pick-up day, you basically have the entire week to pick up the order. However, if you don’t pick it up after 7 days, Walmart sends the order back and cancels it.
If your order is canceled, you may receive a full refund for it. With that said, if the order was at Walmart for more than 7 days, you may be charged a restocking fee.
For groceries, Walmart will not hold them for any longer than the allocated time. So, if you miss the pick-up date for your Walmart groceries, you have to order them again.
Can I Reschedule My Pickup Order At Walmart?
Yes, you can reschedule your Walmart pickup as long as it’s before the cut-off time. To do this, you have to log in to your Walmart account, select the “edit my orders” option and then select a new pick-up time.
However, once the cutoff date has passed, you aren’t allowed to reschedule your pickup anymore, so make sure to head to Walmart on the allocated day to avoid having to pay a restocking fee or having your order canceled.
Conclusion
If you don’t pick up your order at Walmart, the store will hold it for 7 days before canceling the order, sending the package back, and refunding you. If you fail to pick up your order within 7 days, you may be charged a restocking fee.
Additionally, for grocery orders, if you can’t make it during the allocated time, Walmart will discard your groceries and cancel your order. Walmart will not hold grocery orders if you forget to pick it up, which is important to remember.
